Can I merge duplicate contacts in my HubSpot CRM?

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the contact name that will be kept as your primary contact.
  • Click the Actions dropdown menu and select Merge.

  • In the dialog box, click the dropdown menu and search for the contact to merge into the primary contact. Once you've selected your secondary contact, click Merge. The email address of the secondary contact will be added to the resulting contact as a second email address.

  • You'll be notified that the merge is in progress. It can take up to 30 minutes for all of the contacts' activities to sync.