How do session and login security work in Corix?
Learn how Corix handles session timeouts, failed login attempts, and identity verification to protect user accounts.
Overview
Corix includes security controls designed to help protect user accounts and sensitive information. Administrators should understand how login security features impact users and account access.
Session management
User sessions help ensure that account access remains secure while users are actively working in the platform.
For security purposes, users may be required to sign in again after a period of inactivity or when a session expires.
Failed login attempts
If a user enters incorrect login credentials, access may be restricted until the user successfully verifies their identity or resets their credentials.
Users who experience repeated login issues should use the password recovery options available on the login page or contact their firm's support team.
Account access and verification
Corix may use additional verification measures, such as SMS-based two-factor authentication (2FA), to help confirm user identity and protect account access.
Administrators should ensure that users maintain current contact information so verification requests can be completed successfully.
Frequently asked questions
Why was I signed out of Corix?
You may have been signed out due to session expiration, inactivity, or another security-related event.
What should I do if I cannot log in?
Verify that you are using the correct username and password. If needed, use the password recovery options available on the login page.
Can an administrator revoke a user's access?
User access and permissions can be managed through User Management. Available actions depend on your firm's role configuration and permissions.
Why am I being asked to verify my identity?
Additional verification helps protect your account and reduce unauthorized access.