How does two-factor authentication (2FA) work in Corix?
Learn how Corix uses SMS-based two-factor authentication to protect accounts, what information it collects, and how to fix verification issues.
Overview
Corix uses SMS-based two-factor authentication (2FA) to help protect user accounts. During registration, users are asked to provide a mobile phone number that can be used for identity verification and account security.
2FA adds an additional layer of protection by requiring verification beyond a username and password.
What information is collected?
To support SMS authentication, Corix may collect:
- Mobile phone number
- Account credentials
- Authentication and verification information
This information is used to help verify account ownership and support secure access to the platform.
What to expect
When SMS authentication is enabled, users may be asked to verify their identity using their mobile phone during registration, login, or other security-related actions.
To ensure successful verification:
- Provide a valid mobile phone number.
- Keep your contact information up to date.
- Make sure you have access to the device associated with your account.
Frequently asked questions
Why do I need to provide a mobile phone number?
Your mobile phone number is used to support identity verification and account security.
What happens if I change my phone number?
Contact your firm's administrator or support team to update your account information.
Can I use the same phone number for multiple accounts?
Phone number usage may be restricted to help prevent duplicate accounts and support secure authentication.
What should I do if I am not receiving verification messages?
Verify that your phone number is correct and that your device can receive SMS messages. If the issue persists, contact your firm's support team.