Skip to content
English
Customer portal
Contact us
  • There are no suggestions because the search field is empty.

What do I do if I forgot my Corix username or password?

Learn how to reset your Corix password or recover your username from the login screen.

Overview

If you're unable to access your account because you've forgotten your username or password, Corix provides recovery options directly from the login screen.

Resetting your password

  1. Navigate to the login page.
  2. Select Forgot Password.
  3. Follow the prompts provided.
  4. Complete any required verification steps.
  5. Create a new password.

Recovering your username

  1. Navigate to the login page.
  2. Select Forgot Username.
  3. Follow the recovery instructions.
  4. Verify your identity if requested.
  5. Retrieve your username.

Frequently asked questions

I don't receive the recovery email.
Check your spam folder, junk folder, and corporate email quarantine. If you still cannot locate the message, contact support.

My password reset link has expired.
Request a new password reset email and use the most recently generated link.

I'm locked out of my account.
Contact your firm's support team for assistance.